1. Information we collect
We may collect contact details, delivery information, account details, order and quotation information, messages, uploaded RFQ documents, website interaction data and technical information needed to operate and secure the website.
2. How we use information
Information is used to respond to enquiries, prepare quotations, process orders, arrange delivery, provide support, maintain records, improve the website, measure marketing performance and protect the service from misuse.
3. Orders and payments
Payment information may be handled by WooCommerce payment gateways or other payment providers selected for the site. Office Choice Kenya receives the order information required to fulfil and record the transaction but does not intentionally store full payment-card details on this website.
4. Analytics, advertising and third-party services
The website may use services such as Google Analytics, Google Site Kit, Google Ads, Meta tools, security services, email delivery providers, review widgets and other integrations. Those providers may process data according to their own privacy terms.
5. Retention and security
We keep information for as long as reasonably necessary for orders, quotations, accounting, support, legal obligations and security. We use technical and organisational measures intended to reduce unauthorised access, but no internet system can guarantee absolute security.
6. Questions and requests
Contact Office Choice Kenya if you have a privacy question or want to request access, correction or deletion of personal information, subject to records we must retain for legal, accounting or legitimate business reasons.